Job Description

Position Name: ER Representative

Department: Emergency Room

Management: No

Schedule: Full Time 11:00 PM to 7:30 AM

Reports To: Admitting Manager and PM Admitting Supervisor

Summary: Responsible for interviewing incoming patient or patient representative. Immediately acts on any incoming patients or family.

Requirements: Hospital Admitting registration experience required. Ability to collect patient demographics accurately. Knowledge of Medicare, MCal, HMO, and PPO medical insurance requirements. Knowledge of mandated forms required for patients to sign (COS, HIPPA, etc...). Bilingual English/Spanish preferred. Must have good communication and customer service skills, good work ethic, team player and able to multi-task.