Job Description

Position Name: ER Representative

Department: Emergency Room

Management: No

Schedule: Varied shifts including Saturdays/Sundays

Reports To: Admitting Manager and PM Admitting Supervisor

Summary: 

  • Responsible for interviewing incoming patient or patient representative. Immediately acts on any incoming patients or family.

Requirements: 

  • Hospital Admitting registration experience required. Ability to collect patient demographics accurately. 
  • Knowledge of Medicare, MCal, HMO, and PPO medical insurance requirements.
  • Knowledge of mandated forms required for patients to sign (COS, HIPPA, etc...).
  • Bilingual English/Spanish preferred.
  • Must have good communication and customer service skills, good work ethic, team player and able to multi-task.