Job Description

Patient Service Representative Alpha III

Category:  Patient Accounting

Management: No

Schedule: Full Time 06:00 AM - 02:30 PM

Reports To: Patient Accounting Supervisor

Summary: 

The PSR Alpha III is a resource leader and liaison, linking the hospital patient accounting functions with the patient's needs.  PSR performs duties relative to the patient's billing and collection requirements.

Knowledge:

Medicare, Medi-Cal, Commercial HMO/PPO billing guidelines and collection follow-up.  Managed Care billing and collection laws and regulations. Able to interpret contract terms. Minimum of 3-5 years experience in an acute hospital setting .  Must have good communication, telephone, and customer service skills. Must be able to take instructions and follow through appropriately.