Job Description

Patient Service Representative Alpha III

Category:  Patient Accounting

Management: No

Schedule: Full Time 08:00 AM - 16:30 PM

Reports To: Patient Accounting Supervisor


The PSR Alpha III is a resource leader and liaison, linking the hospital patient accounting functions with the patient needs.  PSR performs duties relative to the patients billing and collection requirements.


Medicare, Medi-Cal, Commercial HMO/PPO billing guidelines and collection follow-up.  Managed Care billing and collection laws and regulations. Able to interpret contract terms.  Ability to work independently, and do timely follow up on aged receivables and utilize problem solving skills to get claims paid.Minimum of 3-5 years experience in acute hospital setting.  Must have good communication, telephone and good customer service skills. Must be able to take instructions and follow through appropriately.